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Frequently Asked Questions
How does ConvoHQ work with my Twilio account?
ConvoHQ connects to your existing Twilio account using your Account SID and Auth Token. We use your Twilio resources and credits while providing an enhanced interface for managing conversations, templates, and compliance.
Do I need to set up Twilio before using ConvoHQ?
Yes, you'll need an active Twilio account with at least one registered phone number. Our platform enhances what Twilio offers but requires your existing Twilio credentials.
How secure is my customer data with ConvoHQ?
We take security seriously. ConvoHQ uses encryption for all data transmission and storage. We're fully compliant with data protection regulations and provide tools to help you manage customer consent appropriately.