How does this work alongside my shop management software?

ConvoHQ runs as the messaging layer alongside Tekmetric, Shopware, Mitchell, etc. Most shops keep work orders in their SMS and use ConvoHQ for everything customer-facing.

Can techs send photos of issues they find?

Yes — MMS is fully supported. Techs can snap a photo of the worn part, the leaky hose, or the recommended estimate and send it directly in the customer thread.

What about dealership-scale operations with multiple locations?

ConvoHQ supports per-location plans with separate phone numbers and shared inboxes per location, plus consolidated reporting for ownership.

Does it work for tire shops, oil change places, and specialty shops too?

Yes — same product, same value: catch missed calls, send service-ready notifications, automate review requests. The templates adapt to whatever service line you offer.

How fast can I be up and running?

Most shops are sending compliant SMS within 1–2 days. ConvoHQ handles A2P 10DLC registration automatically in the background.

For auto repair shops & dealerships

Every missed call is a service appointment lost.

ConvoHQ instantly texts back callers with your booking link, sends service-ready notifications that get cars picked up the same day, and unifies SMS, WhatsApp, and Messenger in one inbox.

No credit card to startLive in under 48 hoursA2P 10DLC handled for you

9:41

Incoming call

Daniel Cho

Brake job inquiry

The cost of a missed call

$450

average revenue per service appointment. Auto shops typically miss 15–25% of inbound calls during peak hours.

How missed-call text-back works

The single feature that pays for ConvoHQ in the first week — every missed call becomes a captured lead instead of a lost one.

Step 1

Caller hits voicemail

Your line is busy, after-hours, or you're with another customer. The call goes unanswered.

Step 2

ConvoHQ texts in <10s

Within seconds of the call ending, the caller gets a branded SMS with your booking link or a question prompt.

Step 3

Conversation lands in your inbox

When they reply, the thread shows up in your shared inbox. Your team picks it up — no lead lost, no manual work.

Built for auto shops & dealerships

Every feature, template, and automation is tuned for the way your business actually runs.

Missed-call to booking

Caller hits voicemail during the morning rush? Instant text with your online scheduling link — keeps the appointment instead of losing it to the dealer down the street.

Service-ready notifications

Car ready for pickup? One-tap text instead of leaving a voicemail nobody listens to. Customers pick up faster, you free up the lot.

Estimate approvals over text

Tech finds an extra repair? Send the photo and estimate via SMS. Customer approves with one reply. Work proceeds without phone tag.

Service reminders & recalls

Auto-text customers when their next service interval is due. Manufacturer recall notice? Mass-text the affected VIN owners.

Service advisor shared inbox

All advisors see the same customer threads. Continuity when shifts change — no more 'I'll have to ask whoever you talked to yesterday.'

Review request automation

After pickup, auto-send a Google review request via SMS. Most shops see review volume 4–6x within 60 days.

A2P 10DLC handled automatically

Unlimited team seats

Live in under 48 hours

SMS · WhatsApp · Messenger

Questions auto shops & dealerships ask us

Everything you need to know before you sign up.

Other industries we serve

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For

Dental

Never lose a new patient to a missed call again.

Learn more

For

Home Services

Every missed call is a job your competitor just won.

Learn more

For

Legal

The first firm to respond wins the case.

Learn more

For

Healthcare

Patients shouldn't have to leave a voicemail.

Learn more

For

Real Estate

The lead goes to whoever responds first.

Learn more

Stop losing leads to missed calls.

Set up takes 15 minutes. ConvoHQ handles A2P registration in the background. You'll be capturing missed callers by tomorrow.