Patients shouldn't have to leave a voicemail.
ConvoHQ auto-texts patients who reach your voicemail, sends prescription pickup reminders, and gives your front desk a single HIPAA-aware inbox for SMS, WhatsApp, and Messenger.
Incoming call
Patricia Wong
Established patient
The cost of a missed call
1 in 3
patients who reach voicemail at a healthcare practice never call back. ConvoHQ closes the loop with an instant text response.
How missed-call text-back works
The single feature that pays for ConvoHQ in the first week — every missed call becomes a captured lead instead of a lost one.
Step 1
Caller hits voicemail
Your line is busy, after-hours, or you're with another customer. The call goes unanswered.
Step 2
ConvoHQ texts in <10s
Within seconds of the call ending, the caller gets a branded SMS with your booking link or a question prompt.
Step 3
Conversation lands in your inbox
When they reply, the thread shows up in your shared inbox. Your team picks it up — no lead lost, no manual work.
Built for medical practices & clinics
Every feature, template, and automation is tuned for the way your business actually runs.
Voicemail-to-text response
Every patient who hits voicemail gets an immediate text giving them options: book online, request a callback, or text their question.
Appointment reminders & confirmations
Reduce no-shows with branded reminders. Patient replies CONFIRM/CANCEL — your schedule auto-updates so cancellations turn into fills.
Prescription pickup notifications
Tell patients when refills are ready, when results are in, or when forms need completing — without playing phone tag.
Pre-visit instructions
Pre-procedure prep, fasting reminders, telehealth links — all delivered via the channel patients actually check.
HIPAA-aware shared inbox
Front desk, MA, and provider see the same threads. Tenant-isolated infrastructure with audit logs and BAA-eligible architecture.
Multi-language support
Templates in English and Spanish out of the box, with extensibility for any language your patient population speaks.
Questions medical practices & clinics ask us
Everything you need to know before you sign up.
Other industries we serve
View all →For
Dental
Never lose a new patient to a missed call again.
Learn moreFor
Home Services
Every missed call is a job your competitor just won.
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Legal
The first firm to respond wins the case.
Learn moreFor
Real Estate
The lead goes to whoever responds first.
Learn moreFor
Automotive
Every missed call is a service appointment lost.
Learn more